Daily Use

Broadcast

Send a message to multiple guests at once.

Guest Profile & Records Tab

Add a new guest, edit guest information, and add a reservation.

Inbox & Guest Messaging

Communicating with guests through your Akia inbox.

Using Kiosk at the Front Desk

Look up unsigned Mini Apps and collect guest signatures.

Create and Manage Team Chats

Manage to-do items with your team internally.

Create and Manage Tasks

Keep track of internal to-do items.

Manage Order Requests

Manage menu orders from guests.

Reports

Create and view reports based on guest reservations, Agreements, Surveys, or orders.

Analytics

Track various analytics for your property.

Incident Response Plan

A plan for maintaining a secure environment for customer data. This plan covers managing and assessing incidents.

Data Classification Matrix

Data Flow Diagram

Managing Credit Card Information