New Users Start Here
A video series to help you get started, connect with guests, and simplify your work
11 Articles
Daily Use
Guide to managing guest experience with Akia.
13 Articles
Configuration
Setting up and making changes to your account.
28 Articles
Troubleshooting
Find solutions to common issues.
5 Articles
Integrations
Learn how Akia integrates with other systems.
26 Articles
Akia Platform Updates
View recent changes on Akia.
10 Articles
Suggested Articles
Akia Webinars
Learn about Akia through our Product Office Hours
Getting Started
Overview of how to log in to your Akia account, navigate the dashboard, and use messaging tools to connect with guests and staff
Broadcast
Send a message to multiple guests at once.
Users & Permissions
How to add and edit users, departments, and permission sets
Create and Edit Mini Apps
Provide a Mini App that can contain booklet and agreement elements
Create and Edit Touchpoints
Create or edit a message to send to your guests at a certain time
FAQs
View commonly asked questions about the platform