Multiple Accounts
If your property belongs to a larger group, you can switch between the properties’ Akia accounts. You must have access to the other properties’ accounts in order to see them.
By default, the Inbox shows conversations from all of the offices you have access to, but the Records page will be property-dependent.
How Do I Switch Between Properties?
You can switch between multiple properties on both the desktop and mobile versions of Akia. You only need to do this if you are changing the property configuration or viewing Records.
Messages, team chats, tasks, and orders are kept in one place. You do not need to switch to view these for other properties.
Desktop
Click on your profile in the upper right. If you have access to multiple properties, you will see them listed. Select the property you wish to view. You will see the name of the property change in the upper left.
Mobile
Click on your profile in the upper right. If you have access to multiple properties, the property you are currently viewing will be listed under Active Properties. Click on the property name to switch to a different account.
How Can I Only See Conversations for My Active Office?
This is only available to toggle in the Desktop version of Akia in your Settings here: 
Login | Akia
You can specify if you want to see inbox conversations for all of your offices or your active office only (the office name that shows in the top left corner) as well as what conversations you would like to be notified about.
Use Cases
- 📣 Broadcast: You will need to be logged into the correct property’s account to send a message to multiple guests at that location.
- ⚙️ Configuration: Make sure you are logged into the correct property’s account when making changes to Settings, Mini Apps, or Automation.